Click here to see answers to our most frequently asked questions.


Click here for our online help page, troubleshooting guides and online tutorials.

something is broken

Click here for resolutions on our troubleshooting page. If you have visited our troubleshooting page and still unable to resolve your issue, please select one of the support options below.

i need phone support

Click here to log a ticket to request a call back from our support engineer.

I need to return something

Click here to complete a Return Materials Authorisation (RMA) and see instructions on how to return goods to Intermax.

i need someone to come onsite

Click here to log a ticket for a support engineer to visit to your warehouse or business. Includes onsite maintenance and servicing or breakdown support by our engineer.

I have a mobile socket return

Click here for instructions on how to return mobile socket devices to Intermax.

General Enquiries

Need help with something not listed on this page? For all general enquiries, please click here or contact Intermax on (03) 9844 3302.

Sales and UpgradES

Interested in upgrading your warehouse technology or upgrading your service package? Please click here or contact Intermax on (03) 9844 3302.

got a question?
enquire now

Complete your details below and we'll get back to you as soon as possible.

Online Enquiry